TRM’s OMNI Maximo Assistant
Your AI Powered Maximo Assistant, Training and Content Integration Platform
The Power of AI delivers critical Maximo content on demand
With TRM’s OMNI Maximo Assistant, you can deliver the information your users need on demand – as if your Maximo experts are sitting right by their side throughout the day.
Content integration to intelligently manage and deliver critical content when and where its needed: SOPs, training videos, process flows, Master Data, OEM Manuals, and more!
Step-by-Step guidance to help users get their work done….correctly
Maximo is such a powerful solution with so much capability, but it’s hard for users to remember how to do everything – especially the tasks they only need to do occasionally. And the same thing always happens – they enter the data incorrectly.
OMNI solves this problem by delivering precision “how-to” content on-demand, including step-by-step guidance embedded directly into your Maximo screens.
Maintain productivity with loss of SMEs
You need a knowledge management solution that helps you preserve the organizational wisdom of your SMEs gained through decades of experience.
OMNI puts this critical information in the hands of your users exactly when they need it. And gives you the peace of mind that the knowledge of your subject matter experts is preserved for the next generation of leaders in your workforce.
Features
- Content Integration with your specific training documentation, videos, and processes. Responses are tailored to your unique business by pulling from your existing support resources.
- Conversational UI allows users to ask questions as if they were speaking directly to a Maximo expert.
- Watson Natural Language processing helps determine user intent so that OMNI can deliver the best results possible even when the query isn’t clear.
- Step-by-Step Guidance embedded directly into your Maximo screens with TRM MaxAssist which helps new users learn Maximo faster
- Context Awareness that can provide tailored guidance and insights based on your patterns of activity in Maximo.
- ChatGPT Integration available to perform an AI powered search on the web.
- Seamless Recording of Videos to help admins troubleshoot end user issues.
- Integration for Training Videos with OMNI intents to provide training content on demand.
- Custom Training Start Centers to track progress of end user training.
Ready to Get Started?
Request a live demo of TRM’s OMNI.
It’s time to make serious progress on your long-term performance goals.