703-548-4285

Maximo Application Suite

MAS 8 Manage’d

Expert Level Managed Services for MAS 8

With proven technical expertise in Maximo and the OpenShift Containerized Platform, trust TRM to provide managed services and support to effectively and efficiently deploy and manage your MAS 8 implementation and on-going operations.

 

Allow Us to Do the Heavy Lifting

OpenShift Containerized Platform is the foundation in which MAS 8 is built upon and leverages for a rich feature/function experience and enhanced operational capabilities. If you are familiar with Maximo but not familiar with containerization technology, TRM’s MAS 8 Manage’d offering may be a great option for you.

TRM has purpose built MAS 8 managed services programs, for any type of MAS deployment whether that’s in the Cloud, OnPremise, or Hybrid, that are scalable for any sized organization.

TRM Administers & Supports:

  • Infrastructure Management
    • Provisioning, administration and support of all Cloud or On-Premise infrastructure required to operate MAS and optimized for performance, availability, and security.
    • Cloud options include – Azure, AWS, GCP, and IBM
  • System Administration
    • Server, Storage, and Network infrastructure
    • Application (MAS applications)
    • Middleware (WebSphere, Kafka)
    • Database (DB2, Oracle, SQL Server)
  • Platform Security Administration (OpenShift, Operating System)
    • Vulnerability and Compliance Scanning
    • Anti-Virus / Malware Detection
    • Identity Access Management
    • Security Information and Event Management (SIEM)
    • Security Operations Center (SOC)
    • Continuous Monitoring (ConMon), Incident Handling, and Reporting
  • Backup Administration
    • Operational backup, recovery, and retention
  • Monitoring
    • 24 x 7 support and monitoring for systems and applications
    • System resource and end-user monitoring, alerting, notification, and reporting
  • Helpdesk Support
    • Level 1 support for customer incidents and requests (e.g., break/fix, promotions, backflow refresh, etc.)
    • Escalation and management of L2/3 support (IBM product support – PMR/APAR)
    • 24 x 7 access to the TRM Support Services (TSS) for support ticket submission and updates
  • Patching / Upgrades
    • Operating System / Application / Middleware / Database updates and patches.

Additionally, TRM’s Managed Services Guarantees Customers

TRM Specialists

24/7/365 Access to TRM Specialists to Ensure a Stable, High Performing, and Secure System, along with Unparalleled User Support

Security

A Maximo Environment that is Secure, Robust and Supported

Dedicated Support

A Dedicated, Responsive and Reliable Maximo Team Scaled for Global Support

Built for Optimization

Unique Tools to Optimize New Configurations & Life Cycle Management

Flexible Contract Terms

Tailor the Scope of your Subscription Based your Unique Needs

Ready to Migrate to MAS 8?

Contact us to discuss our MAS Managed Services program and costs. We look forward to working with you.

icon 2x handshake - MAS 8 Manage'd

Get Started

Contact us online or at (703) 548-4285 today for more information on MAS 8 and to discuss your specific requirements.

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