There’s a difference between business processes and reality but they can become one in the same with some guidance and knowledge of industry best practices. A simple high-level view of any business or work process makes great leaps towards helping the team understand what they’re supposed to be doing and more importantly, why. Diagrams that define who is involved, what the inputs are, what the high-level steps of the process are, and its output are invaluable. A commonly used process tool for this effort is a SIPOC
