The intention of this article is to introduce you to what Maximo (and Manage) are all about. We are assuming that you know nothing about all the pieces that make Maximo do its thing. Maximo is the legacy name for what has become the Manage component of the new IBM Maximo Application Suite (MAS).



Maximo is considered an Enterprise Asset Management (EAM) system. Having the enterprise label means it is more than just a maintenance work management system. A Computerized Maintenance Management System (CMMS) is an older term that is still in use and refers to a simpler system that is generally focused on just maintenance or work management.

Given that Maximo is an EAM, it has many more features, functions, and applications than a typical CMMS would have. An EAM is also able to be interfaced with external systems such as accounting and business intelligence.

A term to define is asset. In our context here, an asset is a piece of equipment that you perform maintenance on, aka it costs you money to look after.


What does it do for me?

Nothing. Unless you use it, Maximo will just sit there costing you money in hosting and licensing unless you take advantage of its features and functions. Do you need to use everything it has to offer right out of the gate? No, but as an enterprise-level suite of applications, you will never outgrow it. As you grow, you will not necessarily need to purchase or add more modules but rather, you would begin to use what you already have, just add more licenses.


How is it organized?

A key point about Maximo is that all the applications are interconnected right out of the box. Your staff will be able to initiate and plan their work orders. Warehouse staff will know about the spare parts that those work orders will be needing. Maintenance teams can see the status and stock levels of spare parts across all storerooms the organization is looking after.

Your asset management team can commission new assets for the field, waiting until all the details are in place before making them active for maintenance activities. As assets physically move around the facility, the asset management team can process those moves making it easy to know where things are. As work teams go about their business, they are much more likely to find the asset in the right place.

Maximo also has full end-to-end Purchasing, Contracts, Inventory, and Resource management features/functions. As consumables are purchased, they can be inventoried using typical methods known worldwide by those who are skilled at counting things. Approval levels and other security settings keep the process transparent and auditable.

Management will be able to see Key Performance Indicators and other metrics situated on Dashboards that receive near-real-time updates as employees go about their day. The time taken to craft regular reports for management can be largely eliminated by providing this information directly to those who need it.


Sounds massive. Can more functions be added to it?

Yes. Maximo (and Manage) have a number of Industry Solutions and Add-ons that bring in specific functionality that your industry may need. These solutions, just like the base Maximo, can be modified further to completely suit your needs.

Maximo also has support for interfacing with Spatial/esriGIS mapping services. If you have a mobile workforce who needs to find where their assigned work is located, Maximo and GIS Maps will provide that guidance for them.


How do I use all these applications?

For the most part, Maximo is hosted on a set of servers either on-premise in a data center somewhere, or out in the cloud as a hosted solution. Either way, the typical method used to access is via a web browser. Given a URL, the User logs in and gets to work. There are a couple of browser-based user interfaces available to accommodate users who might not need all the functionality at once.

Maximo (and Manage) also have true mobile applications for those users out in the field. Sure, they too can access Maximo via a browser, but the available Mobile apps give them a more focused view of their work and can operate in a disconnected mode. No matter if the mobile device is Android or iOS based, these apps are simply available in the typical app store.


How secure is all this?

Security for Maximo is multi-layered. It begins with the secure path the User has to the application suite itself. The User login is managed either centrally by IT (or the host) or simply within Maximo.

Once logged in, the User experience is further defined by the internal security settings made for the User (or group they are a member of.) Administrators can set which applications the User can access, and further, what they can (or cannot) do in those applications. As you can imagine, User groups could have very different needs and views into the different modules of Maximo. Same product available to all, just controlled by specific security settings. Some users may only have a need for access to a few apps, while others may need to see across the organization and functions.


Where do I begin?

Call TRM. We have many options available to you when it comes to how Maximo is delivered to your company. Whether it is just a handful of users or many thousands, we have implemented across industries. Now, with the advent of Maximo Application Suite (MAS) we have even more options of hosting and even technology tools available for you. We will use our assessment process to help you arrive at a system that suits your needs and within your budget.


Article by John Q. Todd, Sr. Business Consultant at TRM. Reach out to us at if you have any questions or would like to discuss deploying MAS 8 or Maximo AAM for condition based maintenance / monitoring.