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Total Resource Management, Inc. (TRM), an IBM Business Partner and leading Maximo and Tivoli IT service management solution provider, has been approved as an IBM authorized independent training provider (AITP).

Training is as an important change management component to each of TRM’s implementations or upgrades. Now, with the status as an IBM AITP, TRM adds standard IBM training courses to our business solutions.

TRM offers customized and pre-packaged Maximo and ITSM training solutions ranging from:

  • Better and best industry practice workshops
  • Business Process training
  • Delta training – overviews of the new functionality in the new versions of Maximo and ITSM
  • Training your in-house system administrators and application developers before, during and after the project
  • Maximo and ITSM end-user training
  • Immersion training
  • Subject Matter Expert and “train-the-trainer” courses
  • Standard and customized eLearning training
  • Custom on-site or public courses for TRM RulesManager SE™ – the leading configuration tool for Maximo and Tivoli
  • Process Automation Engine
  • Standard IBM Certified Courses
    • Maximo 6 for EAM and ITSM
    • Maximo Asset Management (EAM) version 7
    • Tivoli Service Request Manager, AM for IT, CCMDB, and TADDM version 7
    • Report Writing
    • Other IBM courses available upon request

“In addition to our established training offerings, becoming an AITP provider for IBM strengthens our offerings to Maximo and Tivoli clients and continues to ensure that TRM provides the services and solutions that drive increased ROI for our clients’ investments in technology,” commented Don Omura, Chief Operating Officer, TRM.

About TRM

TRM is focused on Enterprise Asset Management (EAM) and ITSM/ITAM. Over the past fifteen years, Total Resource Management (TRM) has delivered Maximo and Tivoli implementations, integrations, consolidations, upgrades, mobile solutions and training for hundreds of satisfied clients across all asset-intensive industries. TRM consultants are IBM Maximo Asset Management®, Tivoli Service Management, ITIL, ITAM and PMP certified.

TRM is headquarted in Alexandria, Virginia and has business centers across the U.S. For more information, visit or call 703-548-4285.

IBM Maximo Asset Management, Maximo and Tivoli are registered trademarks of IBM, Corp.

PR Contact

Candice Hickman
Marketing Director
Total Resource Management