Maximo and IT Service Management eLearning
and Training Solutions
Total Resource Management (TRM) prides itself on being a learning organization and understands that training is one of the best methods to increase your return on investment in new technology.
We offer training as a critical component of every Maximo and ITSM implementation or upgrade project performed.
Training Solutions Designed to Fit Your Needs
TRM is an Authorized Independent Training Provider (AITP) for IBM Maximo Asset Management and Tivoli® Asset Management for IT.
Each of our trainers is an experienced Maximo consultant and an IBM Tivoli Certified Instructor.
TRM instructors and course designers can help you build a training program specific to your business requirements. We offer clients both customized and pre-packaged training solutions ranging from:
Better and best industry practice workshops
Business Process training
Delta training – overviews of the new functionality in the new versions of Maximo and ITSM
Training your in-house system administrators and application developers before, during and after the project
Maximo and ITSM end-user training
Immersion training
Subject Matter Expert and “train-the-trainer” courses
Standard and customized eLearning training
Custom on-site or public courses for TRM RulesManager SE™ – the leading configuration tool for Maximo and Tivoli Process Automation Engine
Standard IBM Certified Courses
Maximo 6 for EAM and ITSM
Maximo Asset Management (EAM) version 7
Tivoli Service Request Manager, AM for IT, CCMDB, and TADDM version 7
Report Writing
Other IBM courses available upon reques
Our Training Philosophy
Our goal is to facilitate swift understanding, acceptance and adoption from end-users. We also view training as a critical part of the change management program of any implementation. Training conveys that:
The technology changes are important to the business and higher-level management is dedicated to its success
Management understands the importance of the end-user to the success of the project and has invested in the end-user.
These tools allow end-users to get the job done faster, easier and better.
Click here for the TRM Training Services brochure.
To learn more about how TRM can support your Maximo and/or ITSM training needs, contact us today.
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