IBM Tivoli® Configuration and Change Management Database (CCMDB)
IBM Tivoli CCMDB software automates data, workflows and policies to align IT infrastructure management with business priorities. CCMDB delivers efficient, cost-effective management solutions by integrating IT processes, data and people and automating operational management product use. With CCMDB you receive:
- Automated impact analysis - enables the quickest access to critical data that could cause outages due to change
- Workflow-driven change processes - reduce costs by enabling quick process changes, and reduce risk by planning and communicating the change before it actually occurs.
- Blackout periods - identify critical business periods when outages would be expensive. These blackout periods can be restricted or lockout down for additional flexibility.
- Multi-customer enablement or Service Provider support - allows management of change and configuration for multiple customers in a single deployment
- CMDB accuracy - complete audit and remediation processes out of the box
- Visualization tooling - allows for Topology viewing, Process Progress maps and Work Plan maps to optimize end-user productivity
- Workbench - enables drag-and-drop definition of Authorized CI (configuration item) Space – improving your time-to-value.
CCMDB is the foundation for automating and supporting change and configuration management processes as described by the Information Technology Infrastructure Library (ITIL) standards. Benefits of CCMDB include:
- Effective change management processes
- Complete visualization of business services that may be impacted
- Knowledge of potential change scheduling conflicts
- Effective and thorough change assessment tools
- Complete information to process artifacts associated with CI configuration
If you want to learn more about CCMDB and how to employ best-practice Governance through change and configuration management processes, contact us today at marketing@trmnet.com or 703-548-4285.
Click here for the IBM CCMDB Brochure.
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