Education Success Stories

TRM was charged with replacing a time-intensive, error-prone manual approach for processing maintenance and repair work orders at schools located throughout a state. TRM replaced the legacy system with a best-in-breed, web-based work order management system – then customized that system utilizing its TRM RulesManager™ business rules engine to further improve efficiency. In just the first phase of implementation, the newly automated approach allowed work crews to reduce the backlog of repair orders by more than half. DOE officials look forward to expanding the system throughout the state, estimating that it will allow them to chip away at an estimated $500 million backlog. They also now have the time and tools they need to plan preventive maintenance, stopping problems before they occur. read more